Smart Toilet Order & Payment Process: Secure, Transparent, and OEM-Friendly

1. Order Initiation: Discuss Your Needs (Including OEM)

• Your desired smart toilet models (standard or custom OEM).
• Quantity requirements (we support both small-batch and large-scale orders).
• OEM specifics (e.g., brand logo, custom functions, packaging design)—our R&D team will share feasibility and samples within 7–10 days.

• Once details are confirmed, we issue a proforma invoice (PI) outlining product specifications, quantity, unit price, total cost, delivery time, and payment terms—no hidden fees.

2. Secure Payment Options: Flexible for Global Buyers

• T/T (Telegraphic Transfer): The most common option for bulk orders. We require a 30% advance payment to start production (to cover raw material costs), with the remaining 70% due before shipment (after you confirm pre-shipment samples or inspection reports).
• L/C (Letter of Credit): Ideal for large orders or first-time collaborations. Issued through a reputable bank, it guarantees payment to us only after you receive and verify the goods—providing peace of mind for both parties.
• Western Union/MoneyGram: For small-batch orders or sample fees (typically under $500), offering fast transfer times (1–2 business days).

3. Production & Progress Updates: Stay Informed

• Raw material sourcing completion (with photos of certified materials if requested).
• Mid-production check (to confirm assembly aligns with your requirements).
• Pre-shipment inspection (PSI): We arrange a third-party inspection (e.g., SGS, BV) at our factory, and share the inspection report with you. You can also send your own inspector or request video checks—we want you to be confident in the quality (matching leading smart toilet brands) before shipment.

4. Balance Payment & Shipment: Smooth Delivery

• We arrange shipment through your preferred freight forwarder or our trusted logistics partners (we have experience with FOB, CIF, and DDP terms, covering ports worldwide).
• We share the bill of lading (B/L), packing list, commercial invoice, and other required documents (e.g., CE, FCC certificates) within 48 hours of shipment. These documents are essential for customs clearance in your country.

5. Post-Shipment Support: We’re Here for You

• Tracking numbers to monitor your cargo’s journey.
• Assistance with customs clearance (sharing additional documents if needed).
• A 12-month warranty on all smart toilets (covering manufacturing defects—reflecting our confidence in quality).